Hi I’m Jesse, I design AI that people can trust with high-stakes work.

Sr. product designer, 12+ years. Design lead at Hyperproof

About me

I’m a full stack UX enthusiast, design thinker, product designer, experience strategist, general nerd stuff lover & family man.

With 12+ years of experience, the last 4 of which in security and compliance. As Design Lead at Hyperproof, I lead AI products from chat to AI-native workflows, plus trust, admin, and third-party risk products. I specialize in human-in-the-loop AI: how people hand off work to AI, then review, correct, and trust the results in regulated work. Deep GRC knowledge. Bilingual in English and Spanish.

I use empathy, curiosity, and design, to help companies make informed decisions for their users, make accessibility and usability a priority, and design great looking products that are easy to use.

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COMING SOON

Experience

Hyperproof
July 2024 Now

Senior Product Designer, Design Lead


AI and agent experiences
• Lead design for multiple AI products and features, from conversational AI chat to full AI-native products that complete multi-step compliance work. Partner with product and engineering to decide where AI adds real value.
• Designed human-in-the-loop patterns that let users review, approve, interrupt, correct, and recover from AI-generated work, without losing visibility or control.
• Defined Hyperproof’s AI UX principles and guardrails for transparency, permissions, uncertainty, explainability, and graceful failure in regulated workflows.
• Built rapid prototyping practices with Claude Design and Figma Make to test AI concepts with real model behavior. Launched a new product experience in under a month, cutting dev time by 50%.

Trust, risk, and platform products
• Lead end-to-end design of Hyperproof’s new trust product and admin portal, from an ambiguous problem space to launch.
• Own first- and third-party risk products end to end, driving strategy and execution across risk assessments, vendor surveys, and intake. • Led the UX vision for a post-acquisition product merger. Redesigned Expenst.aI into 3 new and updated products on Hyperproof’s design system while minimizing customer friction.

Systems, research and leadership
• Partner with the design systems team to turn AI patterns into reusable components, and helped move the platform to a modern, scalable look and feel.
• Run discovery and usability testing with security, compliance, and GRC practitioners. Created “Everyone a researcher” to teach non-researchers to run their own discovery.
• Lead multi-quarter initiatives from ambiguous problems to shipped solutions. Use briefs, workflow models, and specs to explain tradeoffs to leadership and influence without formal authority.
• Built deep GRC expertise across controls, audits, risk registers, and compliance frameworks. I’m the go-to design voice on risk, trust, third-party, and AI work.

Cisco
June 2022 April 2024

Senior Product Designer

• Led design from concept to launch for Network Detection and Response (NDR) and threat-hunting tools across 3 cybersecurity products used by security analysts.
• Drove the pivot of a high-risk project lacking data support by designing and executing a data-driven research strategy, conducting 30+ user interviews, and gathering 1,000s of insights across 4 stages.
• Guided end-to-end design solutions for a security product, emphasizing user-centric redesign and clear metrics.
• Integrated a complex product into a new platform, coordinating with stakeholders and cross-functional teams, and led assumption audits and focused product discovery, culminating in user-tested prototypes.
• Managed integration with complementary tools, focusing on user data, insights, and advanced search capabilities.
• Orchestrated workshops and brainstorming sessions, enhancing team collaboration and stakeholder engagement through effective communication and creative thinking.
• Leveraged qualitative and quantitative data from various studies to inform design strategies, ensuring decisions were grounded in user feedback and analytical findings.
• Provided mentorship to three designers, fostering professional growth by sharing knowledge, facilitating project involvement, and encouraging a collaborative team environment.

Keap
August 2021 April 2022

Product Designer II

• Developed automation tools to optimize small business operations, focusing on improving lead conversion and streamlining sales processes in collaboration with a multidisciplinary team.
• Implemented a user research framework, including interviews and persona development, to deeply understand user needs and map the user journey.
• Crafted detailed information architecture, ensuring intuitive user workflows and coherent feature documentation for enhanced user navigation.
• Defined and refined the design system for a new suite of products, establishing scalability in the design approach.
• Applied user-centered design principles to develop accessible wireframes and prototypes.
• Utilized data analysis tools to dissect user behavior, employing a systematic approach to combine insights on Miro for strategic planning.
• Adopted agile methodologies, prioritizing product enhancements based on user feedback and business objectives for streamlined development cycles.

University of Phoenix
August 2018 August 2021

Design Lead | product Designer

• Provided leadership focused on product excellence, coordinating team activities towards strategic goals to enhance stakeholder engagement and propel the team's vision forward.
• Spearheaded product discovery initiatives, employing strategic frameworks and collaborative tools to refine the team's design and discovery processes.
• Ensured high product design and usability standards, leading customer interviews to gather crucial insights for informed product development.
• Navigated an Agile environment, working with cross-functional teams to address user challenges through coordinated efforts and shared objectives.

Waypoint Creative
September 2017 May 2018

Lead Web Designer

• Directed design projects from concept to launch, specializing in creating responsive, visually engaging websites that effectively communicated client brands.
•Facilitated brainstorming workshops for initial project ideas, promoting a teamwork-driven space for developing creative concepts and outlining brand strategies.
•Designed and implemented websites focusing on modern aesthetics and responsiveness, ensuring optimal UX across devices.

Noble Creative
October 2013 September 2017

Principal UX/UI Designer

• Oversaw design projects for a diverse client base, establishing brand identities and creating digital assets that enhanced user engagement and brand perception.
• Managed the design process for web and mobile applications, ensuring user-centric principles guided visual and interactive elements for compelling and memorable digital experiences.
• Provided front-end development and maintenance to various environments, applying a sharp eye for design to enhance website and app functionality and user satisfaction.

Education

Northern Arizona University
2010 2014

Bachelor of Business Administration (BBA)

Relevant Coursework: Business, Management, Marketing, and Related Support Services
Activities: De Kappa, Phi Theta Kappa Honors Society, Honors Student, Dean's Honor List for Academic Achievement, Graduated with Honors, Magna Cum Laude
NN/g
2020

Certificate in User Experience

Relevant Coursework: Interaction Design, UX Management and UX Research