Hi, I’m Jesse and I design AI that people can trust with high-stakes work.

Sr. Product Designer, 12+ years. Design lead at Hyperproof.

About me

I’m a product designer with 12+ years of experience, the last 4 in security and compliance. As design lead at Hyperproof, I lead AI products from chat to AI-native workflows, plus trust, admin, and third-party risk products.

I specialize in human-in-the-loop AI: how people hand off work to AI, then review, correct, and trust the results in regulated work. I’m bilingual in English and Spanish, a general nerd-stuff lover, and a family man.

Password protected · Full walkthrough on request

Password protected · Full walkthrough on request

Data-dense threat-hunting tools · 30+ interviews

Automated workflows with human handoff points

Experience

Hyperproof
July 2024 Now

Senior Product Designer, Design Lead


AI and agent experiences
• Lead design for multiple AI products and features, from conversational AI chat to full AI-native products that complete multi-step compliance work. Partner with product and engineering to decide where AI adds real value.
• Designed human-in-the-loop patterns that let users review, approve, interrupt, correct, and recover from AI-generated work, without losing visibility or control.
• Defined Hyperproof’s AI UX principles and guardrails for transparency, permissions, uncertainty, explainability, and graceful failure in regulated workflows.
• Built rapid prototyping practices with Claude Design and Figma Make to test AI concepts with real model behavior. Launched a new product experience in under a month, cutting dev time by 50%.

Trust, risk, and platform products
• Lead end-to-end design of Hyperproof’s new trust product (0 to 1, in development) and admin portal.
• Own first- and third-party risk products end to end, driving strategy and execution across risk assessments, vendor surveys, and intake.
• Led the UX vision for a post-acquisition product merger. Redesigned Expent.ai into 3 new and updated products on Hyperproof’s design system while minimizing customer friction.

Systems, research and leadership
• Partner with the design systems team to turn AI patterns into reusable components, and helped move the platform to a modern, scalable look and feel.
• Run discovery and usability testing with security, compliance, and GRC practitioners. Created “Everyone a researcher” to teach non-researchers to run their own discovery.
• Lead multi-quarter initiatives from ambiguous problems to shipped solutions. Use briefs, workflow models, and specs to explain tradeoffs to leadership and influence without formal authority.
• Built deep GRC expertise across controls, audits, risk registers, and compliance frameworks. I’m the go-to design voice on risk, trust, third-party, and AI work.

Cisco
June 2022 May 2024

Senior Product Designer

• Led design from concept to launch for Network Detection and Response (NDR) and threat-hunting tools across 3 cybersecurity products used by security analysts.
• Drove the pivot of a high-risk project lacking data support by designing and executing a data-driven research strategy, conducting 30+ user interviews, and gathering 1,000s of insights across 4 stages.
• Guided end-to-end design solutions for a security product, emphasizing user-centric redesign and clear metrics.
• Integrated a complex product into a new platform, coordinating with stakeholders and cross-functional teams, and led assumption audits and focused product discovery, culminating in user-tested prototypes.
• Managed integration with complementary tools, focusing on user data, insights, and advanced search capabilities.
• Orchestrated workshops and brainstorming sessions, enhancing team collaboration and stakeholder engagement through effective communication and creative thinking.
• Leveraged qualitative and quantitative data from various studies to inform design strategies, ensuring decisions were grounded in user feedback and analytical findings.
• Provided mentorship to three designers, fostering professional growth by sharing knowledge, facilitating project involvement, and encouraging a collaborative team environment.

Keap
August 2021 April 2022

Product Designer II

• Developed automation tools to optimize small business operations, focusing on improving lead conversion and streamlining sales processes in collaboration with a multidisciplinary team.
• Implemented a user research framework, including interviews and persona development, to deeply understand user needs and map the user journey.
• Crafted detailed information architecture, ensuring intuitive user workflows and coherent feature documentation for enhanced user navigation.
• Defined and refined the design system for a new suite of products, establishing scalability in the design approach.
• Applied user-centered design principles to develop accessible wireframes and prototypes.
• Utilized data analysis tools to dissect user behavior, employing a systematic approach to combine insights on Miro for strategic planning.
• Adopted agile methodologies, prioritizing product enhancements based on user feedback and business objectives for streamlined development cycles.

University of Phoenix
August 2018 August 2021

Lead Product Designer

• Provided leadership focused on product excellence, coordinating team activities towards strategic goals to enhance stakeholder engagement and propel the team's vision forward.
• Spearheaded product discovery initiatives, employing strategic frameworks and collaborative tools to refine the team's design and discovery processes.
• Ensured high product design and usability standards, leading customer interviews to gather crucial insights for informed product development.
• Navigated an Agile environment, working with cross-functional teams to address user challenges through coordinated efforts and shared objectives.

Waypoint Creative
September 2017 May 2018

Lead Designer

• Directed design projects from concept to launch, specializing in creating responsive, visually engaging websites that effectively communicated client brands.
• Facilitated brainstorming workshops for initial project ideas, promoting a teamwork-driven space for developing creative concepts and outlining brand strategies.
• Designed and implemented websites focusing on modern aesthetics and responsiveness, ensuring optimal UX across devices.

Noble Creative
October 2013 September 2017

Principal UX/UI Designer

• Oversaw design projects for a diverse client base, establishing brand identities and creating digital assets that enhanced user engagement and brand perception.
• Managed the design process for web and mobile applications, ensuring user-centric principles guided visual and interactive elements for compelling and memorable digital experiences.
• Provided front-end development and maintenance to various environments, applying a sharp eye for design to enhance website and app functionality and user satisfaction.

Education

Northern Arizona University
2010 2014

Bachelor of Business Administration (BBA)

Relevant Coursework: Business, Management, Marketing, and Related Support Services
Activities: De Kappa, Phi Theta Kappa Honors Society, Honors Student, Dean's Honor List for Academic Achievement, Graduated with Honors, Magna Cum Laude
NN/g
2020

Certificate in User Experience

Relevant Coursework: Interaction Design, UX Management and UX Research